General Information

• Bus Bus operate open top buses.
• The Thames river cruise included between Westminster and Tower of London.
• Buses are wheelchair accessible, with ramps enabling access to all vehicles within the fleet. There is space for one wheelchair per bus (unless the second customer is able to transfer to a fixed seat, in which case a second wheelchair can be accommodated in a fixed position). Some restrictions are in place due to weight and stability, and advise that we do not carry mobility scooters. Big Bus may not be able to accommodate larger wheelchairs for the same reason. The maximum weight allowed on the ramp is 300kg, which is the weight of the wheelchair when occupied. The wheelchair also cannot exceed the width of the designated wheelchair seating area. To avoid any disappointment on your day of travel, Big Bus would be happy to confirm in advance whether your wheelchair can be accommodated on board and would ask you to send an email to [email protected] including a photograph of your wheelchair, as well as an indication of the width and weight of the chair. Please feel welcome to contact us for further information.

Booking and Ticket Information

• Picniq accepts all debit cards, Maestro, Visa and Mastercard as methods of payment. There is no credit card booking fee.
• Tickets booked through Picniq are non-refundable.
• Discount based on the street rate.
• Essential / Explore tickets are valid for 48hrs from first use.
• Child Ticket 4-15yrs
• All tickets are non refundable non changeable 
• Picniq Ltd acts as agent for all tickets / bookings on behalf the of the supplier/principle('the attraction'). Picniq booking terms click here

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Directions

All routes subject to change.