• Once you have purchased a gift voucher an email confirmation will be sent to the email provided at the time of making the purchase, usually within 20 minutes. This will contain your voucher with its unique reference number.
• Gift vouchers are non refundable.
• Gift Vouchers may be used to purchase tickets to most of the attractions available on our ticket portal. Please also note that cashback from 3rd party websites is not available on gift voucher purchases.
• Gift vouchers may only be redeemed against one order. If the total of the gift voucher is not used in that transaction, the remaining balance is lost. If you would like to book a visit to more than 1 attraction in order to use up all credit then please call our customer service team on 01202 830838 who will happily organize this over the phone for you.
• Gift vouchers are valid for 12 months from the date of purchase.
• Picniq accepts all debit cards, Maestro, Visa and MasterCard as methods of payment. There is no credit card charge.
• Online purchases are restricted to one gift voucher per order.
• Please Note: No financial protection applies to the sale of gift vouchers until the voucher has been redeemed.

Picniq Ltd acts as agent for all tickets / bookings on behalf the of the supplier/principle('the attraction'). Picniq booking terms click here